Digital technology and innovation can help us to transform the way we provide health and care and offer new ways to support people to stay well.

Across Humber, Coast and Vale we are looking for ways to harness the latest digital technology and innovation to transform the way we deliver health and care services.

This includes finding new ways to share information between different health and care providers to enable safer, more joined-up care. It also means using digital technology to create new ways for patients to access advice, support and care.

It involves supporting our clinicians and other professionals to work together across organisations and our large geographies. In addition, as a Partnership we are supporting innovation in our local health and care economy through initiatives such as the Humber Care Tech Challenge.

Our Priorities and Programmes

Sharing Information to Improve Care

Supporting Innovation to Improve Care

Working Together to Improve Care

In Humber, Coast and Vale we are working together to develop a digital strategy for our Partnership. The strategy will identify an overarching vision for digital transformation in Humber, Coast and Vale.

If you would like to get involved in helping to shape our future digital strategy, you can join the conversation on twitter #HCVDigitalFutures or get in touch to find out more.

Shared Care Records

The Problem

There are hundreds of clinical computer systems across our region. They all hold clinical information about patients who have used services provided by their GP, at a local hospital, community healthcare, social services or mental health teams. Each record may hold slightly different information about a patient or individual using a particular service.

When patients move between different organisations for different aspects of their care their records don’t automatically travel with them, and so clinical teams spend a lot of time checking vital information such as current and past treatments, test results and allergies with patients themselves or with other care providers. This also creates the potential for important information to be missed making it harder to provide good quality, safe care.

What we are doing about it

Our partners are working together on a number of different programmes to enable the sharing of critical health and care information between clinical teams who need to see it so that they can provide safe and effective care for patients. We are also looking at how we can support individuals to view and add information into their own health and care records directly, enabling them to have greater control over their own health.

To support this work, we have asked local people what they think about how their information should be shared. You can read the Joined Up Yorkshire and Humber report here.

We will continue to involve local people in this work and welcome views and ideas.

Get in touch

More about our programmes

System-Led Interoperability Pilot (SLIP)

Thanks to the roll-out of a new initiative, patients across the Humber region are now benefiting from more joined-up healthcare. Healthcare professionals in GP practices, community and mental health services can now see up-to-date information about their patients, even if they’ve been treated somewhere else.

Read the whole story

Yorkshire and Humber Care Records

Yorkshire and Humber Care Record

The Yorkshire and Humber Care Record is being rolled out across the Humber, Coast and Vale area with the aim of improving care for people who use NHS and social care services.

Programme Updates

February 2019

Read about out engagement work

What is it?

There are hundreds of clinical computer systems across Yorkshire and Humber. They all hold clinical information about patients who have used services provided by their GP, at a local hospital, community healthcare, social services or mental health teams. Each record may hold slightly different information.

The Yorkshire and Humber Care Record will bring together certain important information from all of these systems so that medical and care information held about a patient or service user can be centralised into one easy-to-use system.

All of your records will still be strictly confidential. They will only be looked at by clinical care staff who are directly involved in your care.

Find out more

What difference will it make?

The Yorkshire and Humber Care Record will support people working in health and social care services to provide you with better and more joined-up care. It will make care safer because everyone involved in treating you will have access to the most up-to-date and accurate information about the medicines you are taking and any allergies that you have, for example.

It will also help to avoid unnecessary or duplicate tests and procedures, and reduce paperwork for doctors, nurses and other staff, giving them more time to spend on patient care.

You can choose not to have a Yorkshire and Humber Care Record. It is your choice but sharing your medical and social care information through a Yorkshire and Humber Care Record will make it easier to provide the best quality care and support for you. Read more about how to object in the FAQs section below.

Frequently Asked Questions

What is the Yorkshire and Humber Care Record?

At the moment, every health and social care organisation that you use has a different set of patient or service user records for you. These records may duplicate information or one record might hold information about your treatment, care and support that another one doesn’t. To provide the best care to you as a patient or service user, it is essential that health and social care professionals have access to the most up-to-date information.

It will be a secure virtual health and social care record. It will pull key information from different health and social care records and store it in one combined record. This enables health and social care professionals to find all the key information for your care in one place.

Why do you need to share my information?

To provide the best treatment, care and support to you as a patient or service user, it is essential that health and social care professionals have access to the most up-to-date information.

Information is already shared between health and social care organisations by phone and through paper records. Sharing health records allows this sharing process to happen more efficiently, enabling better care for you.

Healthcare organisations across Yorkshire and Humber are working together to further improve health and social care across the region. Health and social care professionals have a duty to share relevant information between them if they are involved in providing you with care:

Types of information that may be shared include:

  • Address and telephone numbers
  • Problem diagnosis list
  • Medications prescribed
  • Recorded allergies
  • Care plans, outpatient appointments, inpatient stays and clinical contacts
  • Referrals, clinic letters and discharge information
  • Test results
  • Community treatment orders
  • Contact details of care professionals

How do I know my records are kept secure?

By law, everyone working in, or on behalf of, the NHS and social care must follow strict information governance rules designed to respect your privacy and keep all information about you safe. Information is held on secure, encrypted systems which keep a record of everyone who has accessed a patient record, the time and date when they accessed it and the information they were viewing. The laws on data protection are clear and we take them very seriously. We regularly check to make sure that only people who need to see your patient record are viewing it.

Can anybody see my records?

Your medical records will still be confidential. They will only be looked at by people who are directly involved in your care. Your information isn’t shared with anyone who doesn’t need it to provide treatment, care and support to you. Your details will be kept safe and won’t be made public, passed on to a third party who is not directly involved in your care, used for advertising or sold.

Accessing your own health and care records?

Patients have the right under Section 7 of the Data Protection Act (1998) to request access to any information that an organisation holds about them. Each individual organisation that contributes information to your Yorkshire and Humber Care Record has a responsibility to handle these “Subject Access Requests”.

Should you wish to access your records this way, contact the organisation who holds the part of the record you are interested in directly, for example: your GP, hospital, mental health trust or social care team.

Can I object to my records being shared?

Yes. You have the right to object to your health and care records being shared. However, if staff require access to the information shared on the Yorkshire and Humber Care Record to provide safe individual care they are legally allowed access.

For further information, contact the Access to Health Records team at Leeds Teaching Hospitals NHS Trust:

T: 0113 20 65824

Access to Health Records
Leeds Teaching Hospitals NHS Trust
St James University Hospital
Lincoln Wing / Chancellor Wing Link Corridor
Becket Street
Leeds
LS9 7TF

What do I do if I would like to make a complaint about improper use?

Please contact the care provider alleged of improper use directly to register a complaint.

Which organisations are involved

Nine GP practices in Humber, Coast and Vale will start using the Leeds Care Record technology as part of the phase one pilot from 29th March 2019.

These practices are:

  • Ampleforth and Hovingham Surgeries
    (Ampleforth Surgery)
  • Ancora Medical Practice
  • Dr Chalmers and Meier
  • Haxby Group (Haxby and Wigginton Surgery)
  • Hunmanby Surgery
  • Scarborough Medical Group
    (Danes Dyke Surgery)
  • Sherburn Group Practice
  • Tadcaster Medical Centre
  • Wolseley Medical Centre

You can find out more about the other organisations who are part of the Leeds Care Record here