Across the Humber area, local health and care organisations are working in partnership to improve services for local people. We are working together to find ways of getting the best from our local hospital services.

The Humber Acute Services programme is looking at how to make healthcare work better for local people. It is looking at the types of healthcare and treatments that people typically receive from one of our five main hospitals in the region and thinking about how these services could be provided differently in the future, whether in hospitals or GP surgeries, at home or on the high street.

We want your input to help us make the best changes for you and your family. Please take 5 minutes to complete this short survey to help us understand what is most important to you as we work to plan for the future.

You can find out more about why we need to make changes on this page.

Take part in our survey

What is the Humber Acute Services Review?

What is the Review?

The Humber Acute Services Review is a collaborative review of services in the five acute hospitals in the Humber area, which are:

  • Hull Royal Infirmary
  • Castle Hill Hospital
  • Diana Princess of Wales Hospital, Grimsby
  • Scunthorpe General Hospital
  • Goole Hospital

The review will consider how to provide the best possible care for local people who need to use acute hospital services within the resources (money, staffing and buildings) that are available to the local NHS. This may include delivering some aspects of care out of hospitals in GP surgeries or other community settings to better meet local peoples’ needs.

Download our factsheet

Who is involved?

The work of the review will be carried out by the following health and care organisations in the Humber area:

The review is also being supported by the four local Councils in the Humber area and a number of other expert bodies, who are providing expertise and advice throughout the process.

Download a full list of FAQs

Why do things need to change?

We have a number of really great health and care services in our area and many people have excellent experiences of the care they receive, however, our current services are under increasing pressure due to rising demand and in many cases are finding it extremely challenging to adequately staff and resource all the services that are provided in their  current form.

You can read more about the challenges we are currently facing and the reasons for conducting the review in our Issues Paper. We will provide further details about the challenges in each individual service area as we review each service area in turn.

Read our Issues Paper here

Why Change?

The Humber Acute Services Review Case for Change summary report is intended to set out the main challenges facing service provision at Hull University Teaching Hospitals NHS Trust and Northern Lincolnshire and Goole NHS Foundation Trust, in order that future plans are developed from a clear and shared rationale.

The full version of the Case for Change report can be viewed here

Feedback on the Case for Change report from the Citizen’s Panel can be viewed here

What feedback have we collected?

Patient Workshops (October 2019)


The patient workshops were the latest series of engagement events relating to the Humber Acute Services Review. We heard peoples’ views on:

  • Care when you need it unexpectedly (urgent and emergency care)
  • Planned care (planned surgery or outpatients services)
  • Care for women and children (maternity and paediatrics)
Date Time Location Specialities
Monday, 7th October 10am to 12pm Centre 4, 17a Wootton Road, Grimsby, DN33 1HE Maternity
12.30pm to 2.30pm Paediatric
Tuesday, 8th October 10am to 12pm The Iron Bar, Glanford Park, Scunthorpe, DN15 8TD Emergency care
12.30pm to 2.30pm Planned care
Tuesday, 15th October 10am to 12pm The Village Hotel, Henry Boot Way, Hull HU4 7DY Maternity
12.30pm to 2.30pm Paediatric
Thursday, 17th October 10am to 1pm Mercure Hotel, Grange Park Lane, Willerby HU10 6EA Emergency and planned care

Anyone interested in these services was welcome to attend these workshops to find out more and have their say about the ideas being explored to provide the best hospital care for people in the Humber area, and make best use of the money, clinicians and buildings that are available. Find out more

Feedback from the Patient Workshops


A broad range of diverse feedback was provided at these patient workshops. The key areas identified as opportunities for developing the services are highlighted in the Patient Workshop Feedback Report below.

Patient workshop presentation documents

HASR Presentation

Overall Video

Maternity and Children

Planned Care

Patient Focus Group Events (January to March 2019)


Several focus groups were held between January and March 2019, with current and recent patients, their families, friends and carers invited to attend to share their feedback and experience of using hospital services in the Humber area.

In order to enable contribution form a wide range of people, five events were planned across the Humber area, close to the five existing hospital sites. The sessions were organised to take place on various different dates and times covering different speciality areas.

Date Time Location Specialities Covered
Monday, 28th January 10am-12pm The Pelham Suite, Grimsby Cardiology
Critical Care
Tuesday, 29th January 10am-12pm The Mercure Hotel, Willerby Cardiology
Critical Care
Friday, 15th February 2pm-4pm The Courtyard, Goole Stroke
Complex Rehab
Wednesday, 6th March 12pm-2pm Hull Truck Theatre, Hull Stroke
Complex Rehab
Thursday, 7th March 2pm-4pm Glanford Park, Scunthorpe Stroke

In addition, the team were invited to attend three MS Society support groups to conduct further engagement to support the neurology speciality review.

Feedback from the Patient Focus Groups


A broad range of diverse feedback was provided by the participants at these focus group events. The key areas identified as opportunities for developing the services are highlighted in the Focus Group Feedback Report below.

Clinical speciality leaflets

Leaflets were created for each clinical speciality, providing a summary about the current services available in the Humber region and why these services were being reviewed. These documents, which can be viewed below, were distributed at the relevant focus group events.


How can I get involved?

Throughout the process we are encouraging members of the public to get involved to ensure their feedback and experiences are reflected in any recommendations made.

The process we have designed for reviewing each clinical service area involves clinicians, patients and the public at each stage. You can read about our plans for engagement and involvement here.

Over the coming weeks and months we will also be holding events and attending community groups asking people to give us their views on what is most important to them in relation to hospital services to help inform our decision-making process. We will also use online and telephone surveys to gather views and ideas.

You can read the feedback from our survey here.

Attend an event

If you are interested in finding out more, contact us using the online contact form below.

    Where can I find out more?

    Further Reading

    Our Issues Paper – published March 2018 – contains links to further information. We have gathered these links together on our website, all of which are listed below.

    NHS Five Year Forward View – The NHS in England published a document called its Five Year Forward View in October 2014, which set out the ways in which the NHS would need to change over the following five years.

    Mid Staffordshire NHS Foundation Trust Public Enquiry – In recent years we have had The Mid Staffordshire NHS Foundation Trust Public Enquiry and subsequent Francis Report to remind us why we must continue to have patient safety as our number one priority and we will continue to put safe care as the number one priority for our hospitals.

    Cancer Stats – There are approximately 5570 new cases of cancer every year in the Humber area, equivalent to 15 people being diagnosed with cancer every day in our area.

    ‘Wider determinants of health’ – Many of the factors that influence peoples’ overall health and wellbeing are not directly related to healthcare services.

    Changes to surgery – The proportion of surgeries nationwide that now take place on a day case basis has increased significantly over the past 30 years. This rise in day case procedures means more patients can recuperate from their surgery at home rather than in a hospital bed.

    Service changes at NLaG – At its board meeting in July 2017, Northern Lincolnshire and Goole NHS Foundation Trust decided to consolidate services in three service areas to ensure it continues to offer safe and effective care.

    Recruiting and retaining staff in our hospitals – Find out more about what we are doing to recruit and retain more staff at Hull and East Yorkshire Hospitals NHS Trust and Northern Lincolnshire and Goole NHS Foundation Trust

    No hospital is an island – learning from the acute care collaborations. This report covers the learning from 13 acute care collaborations that were established in September 2015 as part of the new care models programme.